Accessibility Statement

In recent years, websites have become the main platform for publishing information and services offered by companies to the general public.

This website provides information about Dallal Restaurant. The site presents details about the restaurant, Villa Dallal, event and conference services, the patisserie, Marina Dallal, ordering and delivery options, as well as ways to contact the team.

The company’s goal in making the website accessible is to create equal opportunities in the online space for people with various disabilities and for those who use assistive technologies while browsing the internet.

Website accessibility adjustments

Accessibility adaptations on this website were implemented in accordance with the Israeli Standard (SI 5568) for web content accessibility at Level AA, together with the recommendations of the WCAG 2.0 document issued by the W3C organization, which establishes web standards.

The accessibility adjustments were tested on the most common browsers: Google Chrome and Microsoft Edge. For an optimal and pleasant browsing experience with screen reader software, we recommend using the latest version of NVDA.

Various accessibility actions were carried out on this website, including:

• Adjusting the website for easy keyboard navigation.
• Using a clear and prominent focus frame when users navigate via keyboard.
• Applying proper visual contrast between text and background.
• Hierarchical tagging of headings according to the structure and content of each page.

Adjustments for users with screen readers

• Adding appropriate alternative text (alt text) to images.
• Using properly structured headings with relevant tagging.
• Implementing the ARIA label attribute to adapt website content for screen readers.
• Accessibility consulting and implementation for Dallal’s website were carried out by the WEB-A team, experts in website, app, and advanced system accessibility.

Accessibility arrangements at company branches

Additional accessibility arrangements

• Service desks across departments are accessible and equipped with hearing assistance systems (induction loops).
• The call center has been adapted to ensure that information is recorded in a clear voice, without background music.

Accessible customer service

All employees who provide customer service have undergone training on assisting people with disabilities, receiving tools and guidance on delivering accessible service and handling accessibility-related inquiries.

The company’s staff believes that every person with a disability should be able to use the website equally, enjoyably, and comfortably.

The website has been specially adapted using the most advanced technologies available. However, some elements may not yet be fully accessible or are in the process of being made accessible.

If you encounter any accessibility issues or non-accessible elements, please contact us. We promise to review and improve them as soon as possible and provide you with the best possible service quickly and personally.

Accessibility coordinator contact details

The company has appointed Niva Rotenberg as the Accessibility Coordinator.

For additional inquiries, questions, or special requests regarding website or branch accessibility, please contact:

Name: Niva Rotenberg

Office phone: 03-5109292

Fax: 03-5108181

Email: niva@dallal.co.il

All rights to this accessibility statement are reserved to WEB-A Digital Accessibility Ltd. and may not be distributed, copied, or reproduced.

Statement revision date

The Accessibility Statement was last updated on